Support and learning
Position your teams for success with direct, prioritized support.
Skip the line and get faster help with issues like licenses, ID accounts, Organizations, and the Asset Store.
Direct 1:1 engagements to identify risks, coordinate and advocate with internal teams, source answers to questions, and provide assistance with Customer Service requests.
Unlock access to add-on services including premium technical support, consultancy, and strategic guidance that ensures your project runs smoothly.
Bring your team’s vision to life regardless of platform, genre, or visual art style.
Create and optimize high-end games and interactive experiences. Build once and deploy to reach more users with Unity’s industry-leading multiplatform support.
Build and deploy to closed platforms such as Nintendo Switch™, PlayStation®, and Xbox®. An active Unity Pro subscription is required to access these build modules via developer platform forums.
Fully customize or completely remove the splash screen.
Simplify the AR/MR app creation process and reduce iteration time with in-Editor simulation features and no-code authoring parameters, and use the AR Companion app to capture data on mobile devices.
Havok Physics adds robust collision detection and physical simulation to ambitious projects. *Available fall 2022 alongside the release of Unity 2022.2
A version control tool built to improve team collaboration and productivity with optimized workflows for artists and programmers. Includes three users and 5 GB of storage.
Unlock access to source code to understand, configure, and debug the entirety of Unity’s platform and tailor games for superior optimization and flexibility.
Unlock access to Build Server, a floating licensing solution to offload project builds to on-prem network hardware, to iterate faster.
Crash and error reporting
Identify and resolve errors impacting your game’s stability.
Collect crashes and exception reports as well as user feedback to better diagnose issues with Unity-built games. Get extra reporting capacity, longer data retention, and more detailed reports.
Receive notifications when a new issue is detected by setting up notifications in email, Slack, Discord, Webhook, or Jira from Unity Cloud Diagnostics.
Grow your mobile game and acquire new players.
Implement the Unity Ads SDK to incorporate ads into gameplay, earn revenue, and increase player retention.
Simplify in-app purchase setup across multiple stores. Integrate in-app purchases into games to save engineering hours while generating more revenue.
The most budget-friendly technical support package to help you efficiently solve development issues. Get direct assistance from Unity engineers and keep your project on-track.
Access hundreds of hours of professional training developed by expert-level Unity educators, whenever you need it. Access practice projects, course assessments, and much more today.
Automate workflows, release more often and deliver higher quality games with our modular DevOps solution, tailor made for the rigors of game development.
Import, prep, and optimize large CAD assemblies, point clouds and mesh data for real-time 3D.
Why creators choose Unity
Take an idea from prototype to launch with the leading, royalty-free, real-time development platform.
Jump-start your ideation
Build faster when inspiration strikes using rapid prototyping tools and third-party solutions from the Asset Store.
Build once, reach billions
With support for 20+ platforms, reach a wider audience and feel confident that your IP is ready for the future.
Tap into a massive community
Access a tremendous talent pool, passionate community, education resources, and expert Unity services to accelerate your development.
Frequently asked questions
Yes. You fully own the content you create with Unity, even if you cancel your subscription.
[After the Unity 2022.2 release] Prior to Unity 2022.2, Havok Physics for Unity was an experimental package offered via the Unity Asset Store. The production-ready version for Havok Physics for Unity is now available along with DOTS 1.0 in Unity 2022.2 and not backported to earlier versions. The experimental package will no longer be available for users on version 2022.1 or older.
No, Unity is royalty-free. We don’t charge on a per-title basis or require a revenue share model.
There is no cancellation policy or reimbursement for a subscription. Once you commit to a subscription plan, you are obligated to pay all monthly payments owing. Even if you stop your monthly payments and your license is shut down, you are still obligated to pay the outstanding payment(s) for your subscription period. Please see the extended Subscription FAQ for more details.
Development focus for both Unity Physics and Havok Physics for Unity are built on top of the DOTS framework, which was only available in experimental versions prior to Unity 2022.2. Although there are versions of Havok Physics for Unity that work on older versions, these are unsupported and not recommended for use.
Support benefits FAQs
After purchasing Unity Pro, you will receive an email from a Success Advisor containing details on how to contact them. If you previously opted out of Unity emails, you can choose to opt in to receive product news and development tips. You can also get in touch with your advisor via the Unity Success Hub for all Unity Pro subscribers.
All Learn Premium content and live offerings are available to all users on the Unity Learn platform for free. Simply head over the website and start learning. Additionally, for more advanced training content, our Professional Training offerings provide courses geared towards working professionals.
Please contact a Unity sales representative or check out our Success Plans for an overview of our technical support offerings.