Report on Data Subject Requests

Published: June 29, 2023

This report is being provided in accordance with our obligations under the California Consumer Privacy Act (CCPA). In some circumstances other jurisdictions may be included depending on how the measurements were taken. As such, this report is inclusive of requests made by consumers outside of California. Where the report only covers only California residents, we have noted that beside the request.

Note: These metrics reflect requests from June 1, 2022 to May 31, 2023.

Unity Account Information

Deletion Requests
Number of Requests Received147,279
Mean time to Close48 days
Unfulfillable Requests0
Outstanding Requests6,750

Note: Outstanding requests are requests that have not been processed at the time these metrics were pulled in early June. We. The most typical reason fulfillment has not been completed is that the request requires further authentication.

Note: Unity Account Information Deletion Requests is inclusive of deletion requests from Asset Store, Connect, Editor, Identity, Learn, Reflect, MARS, and Live Help

Marketing Opt Out Requests
Number of Requests Received53,097
Mean time to Fulfill4 hours
Unfulfillable Requests0

Asset Store

Access Requests
Number of Requests Received3,567
Mean time to Close315 seconds
Unfulfillable Requests0
Opt-out requests
Number of Requests Received49,005
Mean time to CloseInstant
Unfulfillable RequestsUnknown

Note: unfulfillable requests unknown as it would be a web page instant error requiring re-submission

Note: unfulfillable requests unknown as it would be a web page instant error requiring re-submission

Identity

Access Requests
Number of Requests Received10,338
Mean time to Close324 seconds
Unfulfillable Requests15 (duplicate)

Learn

Access Requests
Number of Requests Received1,308
Mean time to Close315 seconds
Unfulfillable Requests0

Live Help

Access Requests
Number of Requests Received186
Mean time to Close333 seconds
Unfulfillable Requests3 (duplicate)

Editor

Access Requests
Number of Requests Received3,108
Mean time to Close11 days
Unfulfillable Requests0
Automated Opt Out Requests
Number of Requests Received845,795
Mean time to Closeseconds
Unfulfillable Requests0

Vivox

Access Requests
Number of Requests Received24
Mean time to Close2
Unfulfillable Requests7 (duplicate)

Furioos

Opt-out Requests
Number of Requests Received6
Mean time to CloseSeconds
Unfulfillable Requests0

Deletion Requests
Number of Requests Received5
Mean time to Close1 hour
Unfulfillable Requests0

Access Requests
Number of Requests Received7
Mean time to Close1 hour
Unfulfillable Requests0

Ads & Analytics

Automated Access RequestsPhysical Mail Access Requests
Number of Requests Received44,655Number of Requests Received216 (California Only)
Mean time to Close12 daysMean time to Close17 days
Unfulfillable Requests0Unfulfillable Requests29
Outstanding Requests1414Outstanding Requests0

Note: Unfulfillable requests are due to: incomplete/ inaccurate addresses, which the data subject did not remedy when asked to do so

Note: Outstanding requests are due to requests which were created at the end of the reporting timeframe and are still pending

Opt Out Requests
Number of Requests Received9,928
Mean time to Close1 day
Unfulfillable Requests0
In App Opt Out Requests
Number of Requests Received562,612,536 (California only)
Mean time to Closeseconds
Unfulfillable Requests0
Deletion Requests
Number of Requests Received9,114
Mean time to Fulfill1 day
Unfulfillable Requests0

deltaDNA

Opt-Out and Deletion Requests
Number of Requests Received1,649,314
Mean time to Close14.5
Unfulfillable Requests0

Note: Opt-outs include opt-outs for Unity AR Companion App and Unity Reflect


Syncsketch

Deletion Requests
Number of Requests Received8
Mean time to Close4 days
Unfulfillable Requests1

*Unfulfillable requests is due customers ongoing use of the service

PlasticSCM

Deletion Requests
Number of Requests Received172
Mean time to Close2 days
Unfulfillable Requests0

Parsec

Deletion Requests
Number of Requests Received47,357
Mean time to Close2 hours
Unfulfillable Requests0

Pixyz

Access Requests
Number of Requests Received5
Mean time to Close1 day
Unfulfillable Requests0
Deletion Requests
Number of Requests Received1
Mean time to Close1 day
Unfulfillable Requests0

Student Plan

Opt-out Requests
Number of Requests Received343
Mean time to Closeseconds
Unfulfillable Requests0
Deletion Requests
Number of Requests Received2282
Mean time to Fulfillseconds
Unfulfillable Requests0

Access Requests
Number of Requests Received78
Mean time to Close19 days
Unfulfillable Requests0

Speedtree

Deletion Requests
Number of Requests Received8
Mean time to Close1 day
Unfulfillable Requests0

Consumer Facing Products

Deletion Requests
Number of Requests Received7,568
Mean time to Close6 days
Unfulfillable Requests3

*Unfulfillable requests are due to no data being found on the user, duplicate requests, and the user not authenticating.

Opt-out Requests
Number of Requests Received17,521
Mean time to Closeseconds
Unfulfillable Requests0

Note: in some instances while users have opted out, these are processed by a Service Provider