Published: June 29, 2023
This report is being provided in accordance with our obligations under the California Consumer Privacy Act (CCPA). In some circumstances other jurisdictions may be included depending on how the measurements were taken. As such, this report is inclusive of requests made by consumers outside of California. Where the report only covers only California residents, we have noted that beside the request.
Note: These metrics reflect requests from June 1, 2022 to May 31, 2023.
Unity Account Information
Deletion Requests | |
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Number of Requests Received | 147,279 |
Mean time to Close | 48 days |
Unfulfillable Requests | 0 |
Outstanding Requests | 6,750 |
Note: Outstanding requests are requests that have not been processed at the time these metrics were pulled in early June. We. The most typical reason fulfillment has not been completed is that the request requires further authentication.
Note: Unity Account Information Deletion Requests is inclusive of deletion requests from Asset Store, Connect, Editor, Identity, Learn, Reflect, MARS, and Live Help
Marketing Opt Out Requests | |
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Number of Requests Received | 53,097 |
Mean time to Fulfill | 4 hours |
Unfulfillable Requests | 0 |
Asset Store
Access Requests | |
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Number of Requests Received | 3,567 |
Mean time to Close | 315 seconds |
Unfulfillable Requests | 0 |
Opt-out requests | |
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Number of Requests Received | 49,005 |
Mean time to Close | Instant |
Unfulfillable Requests | Unknown |
Note: unfulfillable requests unknown as it would be a web page instant error requiring re-submission
Note: unfulfillable requests unknown as it would be a web page instant error requiring re-submission
Identity
Access Requests | |
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Number of Requests Received | 10,338 |
Mean time to Close | 324 seconds |
Unfulfillable Requests | 15 (duplicate) |
Learn
Access Requests | |
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Number of Requests Received | 1,308 |
Mean time to Close | 315 seconds |
Unfulfillable Requests | 0 |
Live Help
Access Requests | |
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Number of Requests Received | 186 |
Mean time to Close | 333 seconds |
Unfulfillable Requests | 3 (duplicate) |
Editor
Access Requests | |
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Number of Requests Received | 3,108 |
Mean time to Close | 11 days |
Unfulfillable Requests | 0 |
Automated Opt Out Requests | |
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Number of Requests Received | 845,795 |
Mean time to Close | seconds |
Unfulfillable Requests | 0 |
Vivox
Access Requests | |
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Number of Requests Received | 24 |
Mean time to Close | 2 |
Unfulfillable Requests | 7 (duplicate) |
Furioos
Opt-out Requests | |
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Number of Requests Received | 6 |
Mean time to Close | Seconds |
Unfulfillable Requests | 0 |
Deletion Requests | |
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Number of Requests Received | 5 |
Mean time to Close | 1 hour |
Unfulfillable Requests | 0 |
Access Requests | |
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Number of Requests Received | 7 |
Mean time to Close | 1 hour |
Unfulfillable Requests | 0 |
Ads & Analytics
Automated Access Requests | Physical Mail Access Requests | |
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Number of Requests Received | 44,655 | Number of Requests Received | 216 (California Only) |
Mean time to Close | 12 days | Mean time to Close | 17 days |
Unfulfillable Requests | 0 | Unfulfillable Requests | 29 |
Outstanding Requests | 1414 | Outstanding Requests | 0 |
Note: Unfulfillable requests are due to: incomplete/ inaccurate addresses, which the data subject did not remedy when asked to do so
Note: Outstanding requests are due to requests which were created at the end of the reporting timeframe and are still pending
Opt Out Requests | |
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Number of Requests Received | 9,928 |
Mean time to Close | 1 day |
Unfulfillable Requests | 0 |
In App Opt Out Requests | |
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Number of Requests Received | 562,612,536 (California only) |
Mean time to Close | seconds |
Unfulfillable Requests | 0 |
Deletion Requests | |
---|
Number of Requests Received | 9,114 |
Mean time to Fulfill | 1 day |
Unfulfillable Requests | 0 |
deltaDNA
Opt-Out and Deletion Requests | |
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Number of Requests Received | 1,649,314 |
Mean time to Close | 14.5 |
Unfulfillable Requests | 0 |
Note: Opt-outs include opt-outs for Unity AR Companion App and Unity Reflect
Syncsketch
Deletion Requests | |
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Number of Requests Received | 8 |
Mean time to Close | 4 days |
Unfulfillable Requests | 1 |
*Unfulfillable requests is due customers ongoing use of the service
PlasticSCM
Deletion Requests | |
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Number of Requests Received | 172 |
Mean time to Close | 2 days |
Unfulfillable Requests | 0 |
Parsec
Deletion Requests | |
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Number of Requests Received | 47,357 |
Mean time to Close | 2 hours |
Unfulfillable Requests | 0 |
Pixyz
Access Requests | |
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Number of Requests Received | 5 |
Mean time to Close | 1 day |
Unfulfillable Requests | 0 |
Deletion Requests | |
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Number of Requests Received | 1 |
Mean time to Close | 1 day |
Unfulfillable Requests | 0 |
Student Plan
Opt-out Requests | |
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Number of Requests Received | 343 |
Mean time to Close | seconds |
Unfulfillable Requests | 0 |
Deletion Requests | |
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Number of Requests Received | 2282 |
Mean time to Fulfill | seconds |
Unfulfillable Requests | 0 |
Access Requests | |
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Number of Requests Received | 78 |
Mean time to Close | 19 days |
Unfulfillable Requests | 0 |
Speedtree
Deletion Requests | |
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Number of Requests Received | 8 |
Mean time to Close | 1 day |
Unfulfillable Requests | 0 |
Consumer Facing Products
Deletion Requests | |
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Number of Requests Received | 7,568 |
Mean time to Close | 6 days |
Unfulfillable Requests | 3 |
*Unfulfillable requests are due to no data being found on the user, duplicate requests, and the user not authenticating.
Opt-out Requests | |
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Number of Requests Received | 17,521 |
Mean time to Close | seconds |
Unfulfillable Requests | 0 |
Note: in some instances while users have opted out, these are processed by a Service Provider