Technical Support
Push your creativity further with Success Plans designed for teams of all sizes.
Starter Success
Get the boost you need to overcome technical blockers. Starter Success is our entry-level technical support package that enables you to efficiently solve issues with assistance from Unity engineers.
Essential Success
Minimize downtime and get back to productivity with Essential Success. Tackle your issues head-on with premium technical support including proactive guidance from a Partner Relations Manager, bug handling, and faster response times.
Integrated Success
Unlock your project’s full potential with our most complete Success Plan. This support package offers our fastest response times, strategic guidance from a Partner Relations Manager, prioritized bug fixing, and an annual deep-dive project review.
Consulting Services
Gaming solutions
Our team specializes in helping game studios achieve their most ambitious goals – including ensuring optimal visual fidelity, boosting performance, improving game experience, and scaling for success.
Industry solutions
Transform your vision into reality. Partner with Unity’s team of world-class software developers, designers, and industry experts to make your next high-impact enterprise digital twin come to life.
Training and Education
Professional Training
Unity Professional Training offers an extensive course catalog, designed for professionals in any industry. Choose from instructor-led private training or hundreds of hours of on-demand Unity content.
Unity for Educators
Level up your learning experiences and bring students’ imaginations to life with the tools and skills needed to create AR, VR, games, and more.
Unity Learn
Teach yourself Unity with online courses and tutorials. Sign in to track your progress, earn badges, bookmark content, and get personalized recommendations.
Frequently asked questions
Here are the two main ways you can get support:
Troubleshoot common problems: Browse the Knowledge Base and/or Forums to find answers on your own.
Submit a request: Fill out a Customer Support ticket to speak to someone who can assist.
Learn how Unity can help you prepare your students for the future with our resources for schools and educators. Apply for a free Education Grant License and much more.
Create like a pro
Sign up for a free Unity Student plan to create immersive experiences across industries.
Interested in joining Unity?
Apply for open roles from our University careers page.
Check out our learning resources to develop your skills and career.
Tell us about your project and our sales team will reach out to understand how Unity solutions can help you achieve your goals.
Learn more about the Unity Reseller Partner Program and how Unity’s commitment to grow together with your team amplifies your reach and achieve your business goals.
Learn more about Unity’s Verified Solutions Partner program, the verification process, and how Unity can accelerate your business’s growth.
While some tickets are very easy to resolve, others take extensive work by our internal engineering team to dig deep into source code. These tickets can involve multiple back-and-forths between you and the support and engineering teams as we work to resolve them in the best way possible.
For help with Licenses, ID Accounts, Organizations, Asset Store and other non-technical issues, submit a ticket. If you are a Pro customer, when you sign in with your Unity ID, you will automatically be in the priority queue.
Please contact a Unity sales representative.