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Helping Unity users impacted by COVID-19

In It Together

Welcome to our COVID-19 update page -- a place where we’ll update Unity users on happenings as soon as they happen.

These are challenging times as the coronavirus (COVID-19) impacts every citizen, country, and culture around the world. It’s tough to hear about how many people have been affected. Our thoughts go out to each and every one of you in these trying times.

At Unity, employee well-being and safety is priority #1. We’re working to ensure each one of our employees gets the support they need as we transition to this new environment. We’re reminding our employees of two things: one, family first and two, we’re “In It Together.”

“In It Together” is one of our Unity company values -- and it’s a value that has truly come alive not only within our own employee base but with our customers, creators, and the global community at large. We are all in this crisis together. And we’ll get through it together.

As such, we’re working to ensure that creators’ access to Unity continues. Our support teams are ready and able to help should issues arise. Our product teams are focused on creating the next chapters of Unity. Our education team is providing new content and free access. Sales and Business Development teams are continuing to support customers, now on Zoom. And our marketing teams continue to find new ways to inform customers about new products and happenings, including:

  • Making Learn Premium available to all users in perpetuity.
  • Create with Code Live series
  • Unity’s 2020 Roadmap Presentations, and much more...

We’ll update this page with new information as it comes in.

Be well. Stay healthy.

Contact Customer Success

Don’t hesitate to email us with any questions or visit the Success Hub to chat with us. We understand during these challenging times you might have different or unusual needs.

Work From Home Use

You can easily switch your activations to work-from-home anytime. Follow this guide.

Need to pause your subscription?

In these challenging times, we understand that some individuals may need to put Unity on pause to focus on more pressing matters. If this is you, please contact success@unity3d.com or visit the Success Hub to chat with us.

On-Site Delivered Customer Service Offerings

All Training, Success Plan, and Professional Service products that traditionally had an on-site component are now being delivered remotely to ensure the health and safety of our customers and teams.

Unity Learn Premium

We’re making Learn Premium available to all users to support you on your learning journey. Just visit the Unity Learn platform to get access to live sessions with Unity experts and more than 350 hours of bite-sized tutorials, immersive E-Learning, hands-on projects, and in-depth courses for game developers and any creator that can benefit from the power of real-time technology. 

Create with Code Live Virtual Classes

Join Create with Code Live, a 7-week, daily virtual class taught by Unity experts for students, educators, and anyone who wants to learn how to code, starting on Monday, March 23. Sessions will be recorded for those who are unable to attend live.

Unity 2020 Roadmap Presentations

In 2020 we are focused on delivering more stable releases, more intuitive workflows, and more capabilities, all validated with real-world productions so that you have the confidence to use them in your own projects.

To learn how we’ll deliver on that promise, check out the two roadmap sessions that we have planned:

  • Wed, Mar 25 @ 9am PT - Multiplayer, Core Engine, and Creator Tools Roadmap
  • Wed, Apr 1 @ 9am PT - Live Games Roadmap

Subscribe to the Unity YouTube channel so you don’t miss the live airing, and after, you’re invited to join Unity’s product experts for a Q&A on the Unity Forum where they’ll be answering all of your burning questions.

Join us in our support of the World Health Organization’s #PlayApartTogether campaign

#PlayApartTogether is an initiative backed by the World Health Organization (WHO) designed to create awareness and incentivize people to stay inside their homes by playing -- and creating -- games. We encourage all of you -- the amazing community of Unity game developers worldwide -- to get involved by activating your games and encouraging players to #PlayApartTogether. For those who want to play, there’s a ton of great games to choose from -- like Disco Elysium and Untitled Goose Game to Call of Duty: Mobile, Mario Kart Tour and more. 

Together as a collective force, we can make an impact encouraging people to stay home, play games, and have fun in the process.

Email us

Visit the Success Hub