Senior Technical Operation Manager (LiveOps)
The opportunity
Supersonic is seeking a proactive and Senior Technical Operations Manager to join one of our puzzle game studios.In this role, you’ll partner closely with Product and Monetization to ensure the end-to-end execution of in-game events, promotions, and live A/B tests. You’ll own the technical setup and operational workflows that power Events & Promotions at scale.
What you'll be doing
- Operate monetization and product activities through the game’s back-end/back-office tools: configure promotions, features, set pricing schemes, and define player segments
- Ensure smooth delivery of all promotions, events, and live experiments
- Configure and launch campaigns in back-office systems, including asset management and pricing setup
- Lead weekly A/B test planning and coordinate with Economy, Product, Monetization, and QA to meet timelines
- Collaborate with QA to validate that campaign configurations function correctly in live builds
- Track live test performance daily; surface issues and opportunities, and apply quick optimizations to hit KPIs
- Maintain high availability for emergency troubleshooting and backend fixes during off-hours/weekends to ensure 24/7 game stability.
- Provide feedback on the internal LiveOps platform regarding business needs, technical requests, and new feature requirements
What we're looking for
- You have 2+ years experience in a technical role in the gaming industry - a must
- Hands-on experience working with back-office and game configuration tools
- Passion for games
- Background in hyper-casual/casual games
- Bachelor’s degree in Industrial Engineering or a related field
- Proficiency in English, both spoken and written
- High technical proficiency; comfortable working across multiple tools and platforms at once
- Excellent troubleshooting and problem-solving abilities
- Strong project management and cross-functional communication; able to align stakeholders and move fast
- Collaborative team player with strong interpersonal skills, willing to go the extra mile to help the team succeed
Additional information
- Relocation support is not available for this position
- Work visa/immigration sponsorship is not available for this position
Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.
While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program
Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
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