Consultancy standard services

This page contains descriptions of Unity’s standard consultancy offerings and deliverables, which are subject to all of the terms and conditions of the Professional Services Terms, unless otherwise agreed in writing and signed by Unity.

Code, Assets and Performance (CAP)

Expert optimization guidance for your Unity project’s code and assets from Unity experts who will provide you with the following services over a period of 2 consecutive weeks:

  • 2 Working Days on-site assisting you on 1 Unity project, which may consist of:

    • Profiling your Unity project using publicly available and Unity tools
    • With your team’s guidance, performing experimental alterations of your project’s code and assets
    • Analyzing your project’s source code
    • Performing an On-Site Analysis where we analyze the Unity Software source code to compare it with the architecture of your project’s code and assets. There is a cap of 3 consecutive days for On-Site Analyses that are delivered wholly remotely (such as via videoconference). There is also a cap of six (6) hours per Working Day for Unity Personnel to engage interactively with you (e.g. via videoconference, text chat, phone call).
    • If your or Unity’s employee health and travel policy prevents in-person Professional Services for any reason, Unity will offer remote Professional Services as an alternative.
  • Remote services after the onsite visit, such as:
    • Performing sufficient research to reasonably answer any questions that arose during Unity’s onsite visit
    • Consulting with other Unity staff about aspects of your project
    • Constructing prototypes and test cases in order to evaluate Unity’s recommendations to you
  • A written report within 10 business days of the onsite visit, which may be delivered after the 2 consecutive week term consisting of:
    • Unity’s recommendations for achieving your project’s performance goals
    • Technical background information to help you understand and successfully execute on Unity’s recommendations
    • Unity’s notable findings that arise from Unity’s analysis of your project
    • Unity’s notable findings that result from research Unity conducts after analyzing your project

Code, Assets and Performance Plus (CAP+)

Expert optimization guidance for your Unity project’s code and assets from Unity’s Professional Services Personnel, who will provide you with the following services over a period of 6 consecutive weeks:

  • 2 Working Days on-site assisting you on 1 Unity project, which may consist of:

    • Profiling your Unity project using publicly available and Unity tools
    • With your team’s guidance, performing experimental alterations of your project’s code and assets
    • Analyzing your project’s source code
    • Performing an On-Site Analysis where we analyze the Unity Software source code to compare it with the architecture of your project’s code and assets. There is a cap of 3 consecutive days for On-Site Analyses that are delivered wholly remotely (such as via videoconference) and . There is also a cap of six (6) hours per Working Day for Unity Personnel to engage interactively with you (e.g. via videoconference, text chat, phone call).
    • If your or Unity’s employee health and travel policy prevents in-person Professional Services for any reason, Unity will offer remote Professional Services as an alternative.
  • Additionally up to 20 days of remote services after the onsite visit, such as:
    • Performing sufficient research to reasonably answer any questions that arose during Unity’s onsite visit
    • Consulting with other Unity staff about aspects of your project
    • Constructing prototypes and test cases in order to evaluate Unity’s recommendations to you
  • A written report within 30 business days of the onsite visit, which may be delivered after the 6 consecutive week term consisting of:
    • Unity’s recommendations for achieving your project’s performance goals
    • Technical background information to help you understand and successfully execute on Unity’s recommendations
    • Unity’s notable findings that arise from Unity’s analysis of your project
    • Unity’s notable findings that result from research Unity conducts after analyzing your project

Dedicated Expert Advisor

An Expert Advisor will provide you with the services below over a contiguous period through a Prepaid pool of Working Days:

  • Three (3) Months - 45 Working Days
  • Six (6) Months - 90 Working Days
  • Twelve (12) Months - 180 Working Days   

Direct assistance from your Expert Advisor for 1 or more of your Unity projects. Your Expert Advisor may be responsible for the following:

  • Assisting your team with technical architecture and implementation of core technical systems, gameplay systems, and content platform systems
  • Providing guidance to your technical and artistic staff regarding Unity Software best practices and technical details
  • Providing advice and guidance on the Unity Software’s technical internals and relevant source code-level implementation details
  • Advising on, and performing, profiling and optimizations of your Unity project; 
  • Advising on, and performing, debugging of your Unity project 
  • Providing Unity Editor scripting and tool development
  • Assisting your team with creating bug reproduction cases 
  • Assisting your team with updating your Unity project to new Unity Software releases; and/or
  • Additional Professional Services previously agreed upon

Unity is under no obligation to deliver more than one (1) Professional Services Personnel at a time to act as your Expert Advisor. Unity agrees to notify you and discuss such changes with you in the event Unity makes changes to your designated Expert Advisor during the Term.

Optimization Accelerator

Expert guidance to boost your project’s performance and equip your team with knowledge and best practices from Unity’s Professional Services Personnel, who will provide you with the services below over a focused sprint over a mutually agreed period of consecutive days.

  • Up to 4 Working Days in person at Unity’s offices collaborating with your team to analyze and address 1 Unity project’s performance, test solutions and implement improvements by:

    • Analyzing your Unity project using the Unity Software and platform-native tools and technologies
    • Analyzing your source code and the Unity Software source code to identify potential improvements
    • Writing project code and altering assets to prototype solutions for identified problems
    • Defining new or altered technical architectures to resolve issues stemming from overall technical architecture.
    • If your or Unity’s employee health and travel policy prevents in-person Professional Services for any reason, Unity will offer remote Professional Services as an alternative.

Given the short-term nature of this engagement, Unity’s focus will be on the one or two most critical performance issues identified by Unity. Unity will transfer knowledge to your staff and otherwise provide you with relevant technical information underlying Unity’s analyses and recommendations. At least 1 of your senior staff are required to attend the full duration of the workshop.

Pipeline Review

Expert real-time 3D guidance for your current media / entertainment / film content production pipeline from Unity’s Professional Services Personnel, who will provide you with the Professional Services below over a period of 2 consecutive weeks.

  • Performing an On-Site Analysis, where we assist you with integrating the Unity Software into your current content production pipeline over two (2) Working Days. There is a cap of 3 consecutive days for On-Site Analyses that are delivered wholly remotely (such as via videoconference). There is also a cap of six (6) hours per Working Day for Unity Personnel to engage interactively with you (e.g. via videoconference, text chat, phone call). During the On-Site Analysis, we assist with:

    • Profiling your pipeline using publicly available and Unity tools
    • With your team’s guidance, performing experimental alterations of your code and assets
    • Analyzing your source code
    • Analyzing the Unity Software source code to compare it with the architecture of your code and assets.
    • If your or Unity’s employee health and travel policy prevents in-person Professional Services for any reason, Unity will offer remote Professional Services as an alternative.
  • Remote services after the onsite visit, such as:
    • Performing sufficient research to reasonably answer any questions that arose during Unity’s onsite visit
    • Consulting with other Unity staff about aspects of your project
    • Constructing prototypes and test cases in order to evaluate Unity’s recommendations to you
  • A written report within 10 business days of the onsite visit, which may be delivered after the 2 consecutive week term consisting of:
    • Unity’s recommendations for achieving your project’s performance goals
    • Technical background information to help you understand and successfully execute on Unity’s recommendations
    • Unity’s notable findings that arise from Unity’s analysis of your project
    • Unity’s notable findings that result from research Unity conducts after analyzing your project

Technical Architecture Consultancy

Expert project architecture guidance from Unity’s Professional Services Personnel, who will provide you with the Professional Services set forth below over a period of 2 consecutive weeks:

  • 2 Working Days on-site assisting you on 1 Unity project, which may consist of:

    • Profiling your Unity project using publicly available and Unity tools
    • With your team’s guidance, performing experimental alterations of your project’s code and assets
    • Analyzing your project’s source code
    • Performing an On-Site Analysis where we analyze the Unity Software source code to compare it with the architecture of your project’s code and assets. There is a cap of 3 consecutive days for On-Site Analyses that are delivered wholly remotely (such as via videoconference). There is also a cap of six (6) hours per Working Day for Unity Personnel to engage interactively with you (e.g. via videoconference, text chat, phone call).
    • If your or Unity’s employee health and travel policy prevents in-person Professional Services for any reason, Unity will offer remote Professional Services as an alternative.
  • Remote services after the onsite visit, such as:
    • Performing sufficient research to reasonably answer any questions that arose during Unity’s onsite visit
    • Consulting with other Unity staff about aspects of your project
    • Constructing prototypes and test cases in order to evaluate Unity’s recommendations to you
  • A written report within 10 business days of the onsite visit, which may be delivered after the 2 consecutive week term consisting of:
    • Unity’s recommendations for achieving your project’s performance goals
    • Technical background information to help you understand and successfully execute on Unity’s recommendations
    • Unity’s notable findings that arise from Unity’s analysis of your project
    • Unity’s notable findings that result from research Unity conducts after analyzing your project

Technical Architecture Consultancy Plus (TAC+)

Unity will provide you with expert project architecture guidance from its Professional Services Personnel, who will provide you with the services below over a period of 6 consecutive weeks:

  • 2 Working Days on-site assisting you on 1 Unity project, which may consist of:

    • Profiling your Unity project using publicly available and Unity tools
    • With your team’s guidance, performing experimental alterations of your project’s code and assets
    • Analyzing your project’s source code
    • Performing an On-Site Analysis where we analyze the Unity Software source code to compare it with the architecture of your project’s code and assets. There is a cap of 3 consecutive days for On-Site Analyses that are delivered wholly remotely (such as via videoconference) and . There is also a cap of six (6) hours per Working Day for Unity Personnel to engage interactively with you (e.g. via videoconference, text chat, phone call).
    • If your or Unity’s employee health and travel policy prevents in-person Professional Services for any reason, Unity will offer remote Professional Services as an alternative.
  • Additionally up to 20 days of remote services after the onsite visit, such as:
    • Performing sufficient research to reasonably answer any questions that arose during Unity’s onsite visit
    • Consulting with other Unity staff about aspects of your project
    • Constructing prototypes and test cases in order to evaluate Unity’s recommendations to you
  • A written report within 30 business days of the onsite visit, which may be delivered after the 6 consecutive week term consisting of:
    • Unity’s recommendations for achieving your project’s performance goals
    • Technical background information to help you understand and successfully execute on Unity’s recommendations
    • Unity’s notable findings that arise from Unity’s analysis of your project
    • Unity’s notable findings that result from research Unity conducts after analyzing your project

Technical Art Review

Expert asset optimization guidance for your content production pipeline from Unity’s Professional Services Personnel, who will provide you with the services below over a period of 2 consecutive weeks:

  • 2 Working Days on-site assisting you on 1 Unity project, which may consist of:

    • Profiling your Unity project using publicly available and Unity tools
    • With your team’s guidance, performing experimental alterations of your project’s code and assets
    • Analyzing your project’s source code
    • Performing an On-Site Analysis where we analyze the Unity Software source code to compare it with the architecture of your project’s code and assets. There is a cap of 3 consecutive days for On-Site Analyses that are delivered wholly remotely (such as via videoconference). There is also a cap of six (6) hours per Working Day for Unity Personnel to engage interactively with you (e.g. via videoconference, text chat, phone call).
    • If your or Unity’s employee health and travel policy prevents in-person Professional Services for any reason, Unity will offer remote Professional Services as an alternative.
  • Remote services after the onsite visit, such as:
    • Performing sufficient research to reasonably answer any questions that arose during Unity’s onsite visit
    • Consulting with other Unity staff about aspects of your project
    • Constructing prototypes and test cases in order to evaluate Unity’s recommendations to you
  • A written report within 10 business days of the onsite visit, which may be delivered after the 2 consecutive week term consisting of:
    • Unity’s recommendations for achieving your project’s performance goals
    • Technical background information to help you understand and successfully execute on Unity’s recommendations
    • Unity’s notable findings that arise from Unity’s analysis of your project
    • Unity’s notable findings that result from research Unity conducts after analyzing your project

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