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Backtrace game crash management platform

Deliver uninterrupted game experiences by automating your response to errors.

Powerful game crash management

All games hang, crash and have errors. The Backtrace error management platform ensures that you find errors before your players do.

Capture every crash and exception – and fix them fast

Access automated crash and exception capture from every client, console, engine, and server platform you run on. Backtrace generates structured, searchable error reports for you. Unreal, Unity, Xbox, Google Stadia, PS4, iOS, Android, Windows, Mac, Linux, C, C++, or C# – we have you covered.

Fred Gill, Technical Director,  Respawn Entertainment

"We recently started ingesting crashes from one of our PS4 games into Backtrace, and we now have a single place where we can view all quality issues impacting Star Wars Jedi: Fallen Order across desktop and game consoles. This visibility will help propel our software quality management practices to the next level."

Fred Gill, Technical Director, Respawn Entertainment
Christopher Swiedler, Senior Engineering, Roblox

"Backtrace has cut down on the time it takes to generate crash reports while increasing their accuracy. It’s nice to be able to send people links to Backtrace crash reports and searches."

Christopher Swiedler, Senior Engineering, Roblox
Chris Millar, CEO, Fun Bits Interactive

It is nice to see crash dump automation like Backtrace come to market in a way that helps reduce a lot of headaches, and also helps automate processes for smaller teams who do not have the luxury of a full QA Staff on board to manage, track, and report crashes on a daily basis.”

Chris Millar, CEO, Fun Bits Interactive
Brent Lamb, Senior Producer, Cryptic Studios

"Backtrace has changed the way we explore and use crash data. Everyone feels comfortable running queries and understanding the health of one of our games."

Brent Lamb, Senior Producer, Cryptic Studios

Key benefits

Protect and empower game devs

A single tool that enables true cross-platform crash and exception reporting across client devices, engines, languages, streaming services, and deployment platforms. Automate error collection, deduplication, symbolication, and integration with messaging tools and issue trackers to make debugging drastically faster.

Putting error data to work

Crashes and exceptions happen without you knowing – so you rely on manual action to collect diagnostic information. Backtrace automates error capture and symbolication, removing back and forth between customers and your support team.

Build error-free games, faster

Backtrace’s flexible query engine and rich ecosystem of supported languages allow you to capture errors across your environments – so you get the full story on what’s happening behind the scenes to isolate the components leading to errors.

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