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Unity Terms of Service Update FAQ

Please see our updated Editor Software Terms 

Updated Terms for Industry and Entertainment Customers

An Industry customer is a non-games, non-entertainment customer. Users of Educational Versions are also excluded. Industry customers include, but are not limited to automotive, aerospace, manufacturing, government, architecture, engineering, construction, energy, and retail sectors.

What is an “Industry” customer?

Specifically, we have distinguished Industry customers from educational, games, and entertainment customers as Unity Industry is a new bundled offering that is tailored to Industry customers, for whom specific terms will apply. Details and specific financial thresholds for Unity Industry are outlined below. These terms will not apply to Entertainment customers. Financial thresholds of Unity Plans for all other customers remain unchanged. There are also some general changes for all customers to align on updates to our business.

Why are they distinguished from one another?

Unity Industry is a suite of products and services that includes Unity Enterprise, Industry Success, Pixyz Plugin, and more. It is a successor to the Unity Industrial Collection, which will be deprecated this year. Please visit this 

What is the Unity Industry plan?

If an Industry customer has total finances less than $1M USD per year, they can use Unity Pro, Unity Enterprise, or Unity Industry. If they have total finances greater than $1M USD per year, per the Terms of Service, they must use Unity Industry.

Under what circumstances can an Industry customer use Unity Pro or Unity Enterprise, instead of Unity Industry?

Customers may not use Unity Software tiers with different financial thresholds at the same time. If you are an industry Customer, you will need to use and maintain Unity Industry licenses for your Projects. Please reach out to your Unity sales representative to discuss your specific use case

What do I need if I use Unity for both Industry and Games or Entertainment?

These Industry terms will only apply to renewals and new licenses.

Additionally, to ease transitions, current industrial subscribers of Unity Pro, Enterprise, and UIC will have 

 (from April 3, 2023 to October 3, 2023) to renew or add licenses of Unity Pro, Unity Enterprise, or UIC to an existing organization. Existing customers can renew through Unity.com or by calling their sales representative.

Do these new Industry terms apply to active subscriptions of Unity Pro, Enterprise, or UIC?

If you purchased Unity Pro online, you can upgrade your Pro subscription to Unity Industry via your Unity ID. For more information, please see the Knowledge Base article: 

How do I upgrade from Unity Pro to Unity Industry?

If you purchased Unity Pro through your client partner, please 

 to upgrade your Unity Pro licenses to Unity Industry

Details for Games and Entertainment Customers

The Unity Plans and financial thresholds for games and entertainment customers remain unchanged with this update.

What do these financial threshold changes mean for Unity Games and Entertainment customers?

As some of our Unity Gaming Services (UGS) products become more widely used, we want to make it easier and seamless for Entertainment customers to add these products and services to their projects. Accordingly, the UGS Additional Terms now leverage the same Unity Terms of Service as the Editor and other Create tools, rather than being distinct and separate from the Unity Terms of Service. Additional terms for both UGS and Accelerate Solutions consulting can now also be found under one set of terms: the Consulting Services Additional Terms (formerly the Professional Services Additional Terms).

What has changed for Unity Gaming Services?

Additionally, to correspond with plan updates and improvements for personalized support for both Entertainment and Industry customers through Unity’s Success Plans, the Success Services Additional Terms (formerly the Success Plans Additional Terms) have been updated. Please visit this 

 to learn more about the Unity Success Plans available.