Question 1

What is an “Industry” customer?

Accepted Answer

An Industry customer is a non-games, non-entertainment customer. Users of Educational Versions are also excluded. Industry customers include, but are not limited to automotive, aerospace, manufacturing, government, architecture, engineering, construction, energy, and retail sectors.

Question 2

Why are they distinguished from one another?

Accepted Answer

Specifically, we have distinguished Industry customers from educational, games, and entertainment customers as Unity Industry is a new bundled offering that is tailored to Industry customers, for whom specific terms will apply. Details and specific financial thresholds for Unity Industry are outlined below. These terms will not apply to Entertainment customers. Financial thresholds of Unity Plans for all other customers remain unchanged. There are also some general changes for all customers to align on updates to our business.

Question 3

What is the Unity Industry plan?

Accepted Answer

Unity Industry is a suite of products and services that includes Unity Enterprise, Industry Success, Pixyz Plugin, and more. It is a successor to the Unity Industrial Collection, which will be deprecated this year. Please visit this page to learn more about Unity Industry.

Question 4

Under what circumstances can an Industry customer use Unity Pro or Unity Enterprise, instead of Unity Industry?

Accepted Answer

If an Industry customer has total finances less than $1M USD per year, they can use Unity Pro, Unity Enterprise, or Unity Industry. If they have total finances greater than $1M USD per year, per the Terms of Service, they must use Unity Industry.

Question 5

What do I need if I use Unity for both Industry and Games or Entertainment?

Accepted Answer

Customers may not use Unity Software tiers with different financial thresholds at the same time. If you are an industry Customer, you will need to use and maintain Unity Industry licenses for your Projects. Please reach out to your Unity sales representative to discuss your specific use case.

Question 6

Do these new Industry terms apply to active subscriptions of Unity Pro, Enterprise, or UIC?

Accepted Answer

These Industry terms will only apply to renewals and new licenses. 
Additionally, to ease transitions, current industrial subscribers of Unity Pro, Enterprise, and UIC will have six months (from April 3, 2023 to October 3, 2023) to renew or add licenses of Unity Pro, Unity Enterprise, or UIC to an existing organization. Existing customers can renew through Unity.com or by calling their sales representative.

Question 7

What do these financial threshold changes mean for Unity Games and Entertainment customers?

Accepted Answer

The Unity Plans and financial thresholds for games and entertainment customers remain unchanged with this update.

Question 8

What has changed for Unity Gaming Services?

Accepted Answer

As some of our Unity Gaming Services (UGS) products become more widely used, we want to make it easier and seamless for Entertainment customers to add these products and services to their projects. Accordingly, the UGS Additional Terms now leverage the same Unity Terms of Service as the Editor and other Create tools, rather than being distinct and separate from the Unity Terms of Service. Additional terms for both UGS and Accelerate Solutions consulting can now also be found under one set of terms: the Consulting Services Additional Terms (formerly the Professional Services Additional Terms).

Question 9

What updates have been made to Unity Success Plans?

Accepted Answer

Additionally, to correspond with plan updates and improvements for personalized support for both Entertainment and Industry customers through Unity’s Success Plans, the Success Services Additional Terms (formerly the Success Plans Additional Terms) have been updated. Please visit this page to learn more about the Unity Success Plans available.

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