Other Services Content Transparency

Unacceptable Content

Unacceptable Content means any Prohibited Content or Restricted Content provided by a third party*.

Prohibited Content is any of Your Content that is not allowed on the product/ service pursuant to the terms applicable to such Offering.
Restricted Content is any of Your Content that it is not allowed on the product/ service pursuant to the terms applicable to such Offering without prior authorization by Unity or without additional requirements or restrictions.

*Please note, Unacceptable Content refers only to content provided by our customers, we do not have policy-based content restrictions for content provided by our customers’ end-users, e.g. a game-player. To understand what content restrictions may apply to our customers' end-users, please review the content policy of that customer.

You can find Unacceptable Content in the applicable Terms of Service.

Restricted Content

Content that implies Unity’s sponsorship or affiliation, including any form of content utilizing a Unity trademark, logo URL or product name.
- Please see our Guidelines for Using Unity Trademarks for more information.
Content containing personal information, including child, sensitive, or biometric personal information as may be defined by applicable laws.
- Please see the applicable Other Terms for when this is authorized.

Actions Due to Unacceptable Content

Depending on the product/ service the Unacceptable Content appears on, Unity may take some or all of following actions:

Provide information about a user
Remove/ disable access to/ restrict visibility of content
Not approve the content for upload
Require modification of content
Suspend/ terminate portions of the service
Suspend/ terminate an account
Suspend/ terminate/ restrict monetization of content
Alert local authorities if we are suspicious of a serious criminal offense

In determining whether to suspend or terminate an account, the following circumstances are taken into account:

If an account is responsible for providing prohibited content, particularly if such content is illegal.
Severity of the violation: Unity reserves the right to permanently suspend an account without warning for serious violations.
Repeated violations: If an account repeatedly violates Unity’s content policies

As a user of the Services, you direct Unity to action content in order to comply with the Digital Services Act (Regulation (EU) 2022/2065) (“DSA”) and any other applicable laws. Unity will provide its users of the Unity Offerings with aggregate reporting regarding Unity’s compliance with the DSA upon the user’s request.

If you are subject to an action under Article 17 of the DSA and we have your electronic contact details, we will provide you with a Statement of Reasons.

Procedures & Measures for Content Moderation

Unity conducts content moderation activities as a result of a report. You can see how to report restricted content below under "Reporting Unacceptable Content".

Reporting Unacceptable Content

If you are residing in the European Union, you can report Unacceptable Content here. Once received, a member of our team will review the report and take any necessary action. There is no automation or algorithmic decision making in this process.

If you would like to report an Intellectual Property infringement under the DMCA, please see IP Policy & Takedown Requests

Appealing Content Moderation Restrictions

If you are residing in the European Union and believe we have made an incorrect decision about a content moderation restriction imposed on your content or account, you may submit an appeal here within six months of being notified of the restriction. When you submit an appeal, it will be reviewed by a member of our team. Regardless of the outcome, you will be notified of our decision as well as available possibilities for redress.

Termination of Services

You can terminate your use of the Services by giving notice. You can find the grounds for termination as well as any notice requirements in the applicable Terms of Service.

Digital Services Act

This section sets out the provisions applicable to individuals residing in the European Union under the Digital Services Act (“DSA”).

Transparency Reports

Unity has prepared the following transparency reports to comply with our obligations under the DSA.

Information on The Monthly Average Users in The EU

Redress Options

If you are an individual or entity residing in the EU, you will have a number of redress options available as outlined in this section.

The redress options do not preclude you from seeking judicial redress or any rights under the Other Terms or such other applicable agreements between you and Unity or its applicable Affiliates, which governs your use of the Service

Notices submitted under Article 16

If you submitted an Article 16 notice through Unity’s Content Report Ticketing System, and have concerns regarding the decision made you may submit a complaint here.

Appealing a Decision

If we have taken an action on your content or account and you wish to appeal it, you may submit an appeal here within six (6) months from action. The appeal should include the following information:

Your contact information;
Identification of the content and moderation action in question
A statement explaining the reasons why you believe the content or account was wrongfully removed/disabled
Any supporting evidence or legal arguments to substantiate your claims

Out of Court Dispute Settlement

If you remain dissatisfied with the outcome of our internal review, you have the option to engage in a dispute settlement process outside of the court system. This is a non-binding process that allows you to have your dispute reviewed by a neutral third party. You are entitled to select any out-of-court dispute settlement body that has been certified by your Member State.

Judicial Proceeding

If you believe that your concerns are not adequately addressed through our internal mechanisms or out-of-court settlement, you have the option to pursue legal action through the appropriate legal channels, such as filing a lawsuit or complaint in accordance with the applicable laws and regulations.

Suspension of Users under the DSA

Submitting Manifestly Unfounded Notices & Complaints

If you misuse our complaint notification system by frequently submitting complaints that are manifestly unfounded, we may suspend your access to the complaint notification system. We will notify you prior to enacting a suspension.

We consider three unfounded notices or two unfounded notices alleging offenses referred to in Articles 3 to 7 of Directive 2011/93/EU to be sufficient for a suspension.

A suspension will last thirty (30) days, and we will issue a warning prior to enacting it. A second suspension will increase to sixty (60) days, a third suspension to 90 days, and so on.

Designated Point of Contact

Pursuant to Articles 11 and 12 of the DSA, DSA Compliance Lead has been designated as Unity’s point of contact for communications with Member State authorities, the European Commission, the European Board for Digital Services, and recipients of the service.

For inquiries, please email DigitalServicesAct@unity3d.com
To submit reports under the DSA, please do so here.

The EU Member State in which we have our main establishment is Denmark.The language(s) which can be used to communicate with Unity are English and Danish.