Senior Business Operations Manager

The opportunity

You'll be the pusher and advocate for our revenue teams, representing regional leaders to the business while building the operational infrastructure that enables their success. You'll translate customer feedback into a coherent story, manage complex cross-functional initiatives, and ensure the business hears and responds to what's happening on the ground.

This is a high-impact role for someone who builds trust quickly with executives, thrives on managing stakeholders, and knows how to drive initiatives to completion across organizational boundaries.

What you'll be doing

Stakeholder Management & Regional Advocacy

• Serve as the primary liaison between regional revenue leaders (Sales and Account Management) and central business functions (Product, Marketing, Leadership), representing business teams and ensuring priorities and feedback influence strategic decisions
• Translate regional needs into clear business requirements and drive them through organizational processes

Initiative Driver for Go-to-Market Teams

• Push initiatives forward with GTM teams, ensuring cross-functional projects move from planning to execution
• Remove blockers and navigate organizational complexity to keep revenue teams moving
• Hold teams accountable to commitments and timelines while maintaining strong working relationships

Voice of the Business & Feedback Infrastructure

• Own the feedback loop from regional teams and customers back to Product, Marketing, and leadership. Facilitate alignment meetings with cross-functional leaders
• Build systematic feedback collection processes that capture insights from events, accounts, and client-facing teams
• Create executive-ready reports and insights that translate intelligence into strategic priorities

Program & Process Management

• Design and optimize workflows that enable revenue teams to execute efficiently across events, accounts, and customer touchpoints
• Manage complex, multi-stakeholder programs from inception through delivery
• Drive adoption of new processes and systems across the organization

What we're looking for

• 5+ years in business operations, program management, or strategic partnerships at a technology company
• Proven stakeholder management skills with strong executive presence, ability to command the room and influence without authority
• Relationship builder who establishes trust quickly across all levels of the organization
• Track record driving initiatives with go-to-market teams
• Program/project management expertise, delivering complex, multi-stakeholder initiatives on time
• Exceptional communication skills, both written and verbal, comfortable presenting to executives

You might also have

• Experience in Revenue Operations, Marketing Operations, or Sales Operations
• Background in advertising, gaming, or technology companies
• Salesforce CRM experience for tracking and reporting
• History working as a "business partner" embedded with GTM teams
• Experience with AI productivity tools and workflow automation

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

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