How can we help you?
Resources
Unity offers a variety of free and paid support options for every stage of your project.
Get in touch with our Customer Experience team. For self-help resources, see our Knowledge base. For an update on our services, see the Status page.
Troubleshoot issues with unlimited access to technical guides, best practices, documentation, and the Unity User Manual.
Read documentation, watch videos, and access support for Unity Ads, Unity Cloud Build, Unity Analytics, and more.
Technical Support
Push your creativity further with Success Plans designed for teams of all sizes. Learn more.
Get the boost you need to overcome technical blockers. Starter Success is our entry-level technical support package that enables you to efficiently solve issues with assistance from Unity engineers.
Minimize downtime and get back to productivity with Essential Success. Tackle your issues head-on with premium technical support including proactive guidance from a Partner Relations Manager, bug handling, and faster response times.
Unlock your project’s full potential with our most complete Success Plan. This support package offers our fastest response times, strategic guidance from a Partner Relations Manager, prioritized bug fixing, and an annual deep-dive project review.
Consulting Services
Our team specializes in helping game studios achieve their most ambitious goals – including ensuring optimal visual fidelity, boosting performance, improving game experience, and scaling for success.
Training and Education
Unity Professional Training offers an extensive course catalog, designed for professionals in any industry. Choose from instructor-led private training or hundreds of hours of on-demand Unity content.
Level up your learning experiences and bring students’ imaginations to life with the tools and skills needed to create AR, VR, games, and more.
Teach yourself Unity with online courses and tutorials. Sign in to track your progress, earn badges, bookmark content, and get personalized recommendations.
Frequently asked questions
How do I get support for my Unity product, asset, or account?
+What Unity resources are available for Educators?
+What perks and benefits does Unity offer for students?
+Where can I find introductory Unity training?
+How do I contact Sales?
+How do I become a Unity Reseller?
+How do I become a Unity Partner?
+What does a typical ticket resolution involve?
+How do I submit a priority queue Customer Experience ticket?
+How can I purchase technical support, source code access, or other custom solutions?
+
Get assistance with non-technical issues like account activations, Hub errors, account management, billing, the Unity Asset Store, and more.