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Crash reporting
Improve game stability and decrease player churn by reducing crashes. Use tools to help you identify, investigate, and resolve issues quickly.
cloud diagnostics advanced

Improve stability, reduce churn

Players are more likely to stop playing when they encounter bugs and crashes. Real-time crash data can help your team fix bugs faster to make sure your players don’t churn.

Options that fit your budget

Options that fit your budget

Choose tools to suit your budget and needs. Unity offers crash and error reporting solutions that are free to start using and can be scaled up as your project grows.

Crash reporting solutions
Cloud Diagnostics
Cloud Diagnostics

Get real-time error monitoring so you can resolve bugs impacting your game’s stability. Included with Unity Pro and Unity Enterprise subscriptions.

Cloud Advanced
Cloud Diagnostics Advanced

Explore advanced crash and error reporting that offers more customizable and detailed reporting, better workflow integrations, and compatibility with non-Unity engines.

Compare products
Cloud Diagnostics
  • Supports the Unity engine
  • Supports mobile and PC
  • 10,000 crash and exception reports per day
  • 1 GB of report storage
  • 90-day data retention
  • Integrations with webhook, email, Slack, MS Teams, Discord, and Jira
Cloud Diagnostics Advanced
  • Supports Unity, Unreal, and in-house engines
  • Supports Xbox® and PlayStation® dev environments
  • Supports mobile, PC, console, and more
  • 1,000,000 crash and exception reports per month
  • 100 GB of report storage
  • 90-day data retention
  • Get more reports, storage, and data retention for an extra fee
  • Integrations with webhook, email, Slack, MS Teams, Discord, Asana, Jira, and advanced Jira assignee controls
  • More customizable and detailed reporting options
  • Custom exception grouping and de-duplication
  • Filter and search by custom metadata
Resources
Unity C# scripting tutorials
Get started with Cloud Diagnostics

Attend this Unity Learn course for step-by-step guidance on how to enable Cloud Diagnostics to automatically collect crash and exception data in the Unity Dashboard.

Unite Now Backtrace webinar
Webinar: Cloud Diagnostics Advanced

Join Backtrace and Respawn Entertainment for a discussion about how teams can provide a better gaming experience by attacking debug time and reducing gameplay-impacting crashes.

nimble giant
Nimble Giant case study

Discover how using Backtrace (Cloud Diagnostics Advanced) made it easier for the Nimble Giant team to aggregate, triage, and resolve crashes and errors.

Learn more
Cloud Diagnostics documentation

Learn how to start using Cloud Diagnostics in your Unity Pro or Unity Enterprise subscription.

Cloud Diagnostics Advanced documentation

Review the manual to help you get Cloud Diagnostics Advanced up and running.

Pricing

Get more information about pricing for Cloud Diagnostics Advanced and learn how it can scale as your game grows.

UGS callout
Reduce crashes

Identify, investigate, and resolve crashes in your game to create a better player experience. 

Frequently asked questions

What is the difference between Cloud Diagnostics and Cloud Diagnostics Advanced?

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How do I integrate Cloud Diagnostics in my game?

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How do I integrate Cloud Diagnostics Advanced into my game?

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Can I migrate from Cloud Diagnostics to Cloud Diagnostics Advanced?

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How much does Cloud Diagnostics Advanced cost?

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What does it mean that Cloud Diagnostics Advanced is powered by Backtrace?

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