Premium support for your most intricate projects
As the scope of your project grows, so does the potential of running into roadblocks. To ensure your most complex projects are a success – whether it’s building the next hit game or the newest real-time 3D innovation – our Integrated Success plan offers consultancy and strategic guidance from our experts, along with premium technical support.
The boost you need to succeed
Have your strategies vetted, questions answered, and problems solved with the help of our Unity experts.
Enhance your projects with strategic guidance
Just like your team knows your business, we know Unity. With guidance from our experts, you can optimize and streamline your development workflows, giving your team more time to focus on reaching their goals.
Optimized development with expert engineers
No matter how great your project is, performance issues will always hinder its success. Our Unity veterans know exactly where to look for optimization opportunities and will provide you with detailed plans on how to improve.
Keep projects moving with premium technical support
Nothing can take the wind out of your sails like encountering a technical issue you can’t seem to solve. With guaranteed response time as little as two hours and prioritized bug handling, your team can get back to development in no time.
From strategic planning to unforeseen issues, we’ve got you covered
Our most complete success plan gives your team access to advanced technical and strategic support.
“Unity Integrated Success has gone the extra mile to help us fix live issues again and again. It’s an enormously valuable partnership.”
“It takes a lot of time to evaluate and understand the scope of the opportunities within Unity. Our Partner Relations Manager knows Unity’s whole ecosystem of plugins, packages, and partners, and works with us to apply those things that will help us accelerate our product design and development as effectively as possible.”
Frequently asked questions
Nope, definitely not. Integrated Success is available to customers in all industries and for any type of project made with Unity. We match you with Partner Relations Managers who know about the unique challenges of your industry.
No, Integrated Success is an annual subscription, but you can choose to make monthly payments over the one-year term.
We offer a guaranteed response time based on the ticket severity you select: Four hours for level 1, eight hours for level 2 and 12 hours for level 3. We also offer two hour response times for emergency issues.
Technical support and our ticketing system is only available in English.
For dedicated advisors, while we make our best effort to accommodate your preferred language, we can only guarantee English support.
Integrated Success is available globally.
No, you do not need an Enterprise license to purchase Integrated Success. However, Enterprise license customers can purchase a version of Integrated Success at a discount.
We have a flexible Publisher Success plan where you can allocate resources at the right level of support to each studio. Get in touch with our team to find out more.
Integrated Success is purchased on a yearly subscription and cannot be cancelled mid-year. At the end of the year, you can choose whether to renew or step away from the plan.